Terms Of Services
Last updated on 23 Jan 2025
These Terms of Service (“Terms”) govern the provision of services by Neurom8 (“we”, “our”, or “us”) to any client (“you”, “your”). By engaging our services, you agree to these Terms.
Scope of Services
Client Responsibilities
Fees and Payment
Intellectual Property
Confidentiality
Data Protection
Warranties and Disclaimers
Limitation of Liability
Term and Termination
Governing Law and Jurisdiction
Changes to These Terms
Contact
1. Scope of Services
We provide AI workflow automation, software integrations, consulting, and related services. The specific scope, deliverables, and timelines will be defined in individual proposals, statements of work (SOW), or agreements.
2. Client Responsibilities
You agree to:
Provide accurate and complete information required for us to deliver the services.
Ensure that you have the legal right to provide any data, accounts, or system access you share with us.
Use the deliverables in compliance with applicable laws and regulations.
Maintain appropriate security measures for your own systems.
3. Fees and Payment
Fees are outlined in the proposal or invoice issued by us.
Payments are due within 5 working days of invoice unless otherwise agreed.
Late payments may incur interest at 10% per month or the maximum rate permitted by law.
All fees are exclusive of VAT or other applicable taxes, which will be charged where required.
4. Intellectual Property
Pre-existing IP: Each party retains ownership of its pre-existing intellectual property.
Deliverables: Upon full payment, you receive a license to use the workflows, automations, and deliverables we create for your internal business purposes.
We retain the right to reuse know-how, templates, and non-confidential methods developed during the engagement.
5. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement, except where disclosure is required by law. This obligation continues after termination of the engagement.
6. Data Protection
We process personal data in accordance with our Privacy Policy and GDPR obligations. If we process personal data on your behalf, a separate Data Processing Agreement (DPA) may be required.
7. Warranties and Disclaimers
We warrant that we will provide services with reasonable skill and care.
We do not warrant that automations, AI systems, or software integrations will be error-free, uninterrupted, or suitable for all purposes.
AI systems may produce unexpected outputs; you are responsible for reviewing and validating results before relying on them.
8. Limitations of Liability
To the maximum extent permitted by law, our total liability for any claim arising out of or related to our services is limited to the amount paid by you for those services in the preceding 6 months.
We are not liable for indirect, incidental, or consequential damages, including lost profits, business interruption, or data loss.
9. Terms and Termination
Either party may terminate the engagement with [X] days’ written notice.
We may suspend or terminate services immediately if you breach these Terms, fail to pay, or misuse the deliverables.
Upon termination, you must pay for services rendered up to the termination date.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Cyprus. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cyprus.
11. Changes to these Terms
We may update these Terms from time to time. The version in effect at the time of signing a proposal, SOW, or agreement will apply.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@neurom8.com